Terms of Service
1. Introduction
These Terms govern access to and use of Schedy, including its website, booking page, management dashboard, forms, available functionalities, and any related service offered under the Schedy brand.
Schedy is currently in early-access, testing and validation phase. Use of the service implies acceptance of these Terms.
If you do not agree with these Terms, you must not use Schedy.
2. What Schedy is
Schedy is an online tool that allows businesses, professionals and entrepreneurs to create a booking page, configure services, schedules, resources, and manage requests or bookings received from their customers.
Schedy acts as a technological tool. The user business is responsible for the actual provision of its services, customer support, the truthfulness of the information published, the management of schedules, prices, cancellations, communications and any legal obligations specific to its activity.
3. B2B service
Schedy is primarily directed at professionals, entrepreneurs and businesses using it within the scope of their business or professional activity. It is not designed as a personal-consumer product.
The user registering an account declares that they do so on behalf of and for the purposes of their business or professional activity, and warrants that they have sufficient authority to bind the business they represent.
4. Testing and early-access phase
The user acknowledges that Schedy is in an initial phase of testing, early access and commercial validation.
During this phase:
- Some functionalities may be incomplete, limited or subject to change.
- The service may contain errors, interruptions or non-final behaviour.
- Access may be granted, limited, paused or revoked.
- Functionalities, plans, limits, prices or conditions may be modified.
- Continuous availability, minimum service levels or absence of failures are not guaranteed.
Schedy may interrupt the service partially or totally for technical, maintenance, security, product improvement, infrastructure, commercial or legal compliance reasons.
During the testing phase, the user business must maintain reasonable external control or verification mechanisms for its bookings, especially if its activity depends on continuous availability of the calendar. Schedy must not be used as the sole critical source of booking information during this phase.
5. Registration and access
To access certain functionalities, the user may need to provide data such as name, email, business, sector, or any other information required to configure or evaluate access to the service.
The user warrants that the information provided is truthful and up to date and that they are authorised to act on behalf of the business they register.
Schedy may refuse, limit or cancel access where it detects misuse, false information, abusive activity, security risks, or breach of these Terms.
6. Responsibility of the user business
The user business is responsible for:
- Correctly configuring its services, schedules, resources, prices and availability.
- Reviewing the information published on its booking page.
- Managing the bookings received.
- Supporting its customers.
- Complying with its tax, employment, consumer, data protection and any other regulatory obligations applicable to its activity.
- Informing its customers of the conditions of its services, cancellation policies, prices and communications.
- Not entering unlawful, false, unnecessary or third-party data without sufficient legal basis.
Schedy does not provide the services offered by the user businesses nor intervene in the contractual relationship between the business and its end customers.
7. Bookings and communications
Bookings, requests or communications managed through Schedy depend on the configuration carried out by the user business and on the technical availability of the system.
During the testing phase, bookings, notifications, emails, reminders or integrations may not be available, may work partially, or may be subject to change.
The user business must periodically review its dashboard, communications and bookings to avoid errors, duplicates or incidents with its customers.
8. Permitted use
The user agrees not to use Schedy for:
- Illegal, fraudulent, deceptive or abusive activities.
- Impersonating third parties.
- Publishing false, offensive, discriminatory or unlawful content.
- Sending spam or unsolicited communications.
- Introducing malware, attempting to access unauthorised systems, or compromising the security of the service.
- Reselling, copying, decompiling or exploiting Schedy without express authorisation.
- Processing personal data without sufficient legal basis.
9. Availability and maintenance
Schedy will endeavour to keep the service operational, but does not guarantee continuous availability, especially during the testing phase.
The service may be suspended, limited or interrupted without notice when necessary for technical, security, maintenance, functional, infrastructure-cost, product or compliance reasons.
Schedy will not be liable for losses arising from reasonable interruptions of the service, except where the law provides otherwise.
10. User-submitted data and content
The user retains ownership of the information they enter into Schedy.
By using the service, the user authorises Schedy to store, process and display such information to the extent necessary to provide the service, operate the platform, resolve incidents, improve the product and comply with legal obligations.
The user is responsible for having the rights, permissions and legal bases necessary to enter third-party data into Schedy.
11. Data protection
Personal data processing is governed by the Privacy Policy.
When a business uses Schedy to manage data of its own customers, the business acts as data controller in respect of those customers, and Schedy acts as data processor to the extent that it processes such data on behalf of the business.
The basic conditions applicable to that processing are set out in the Data Processing Agreement, accessible as a separate document.
12. Plans, prices and payments
During the early-access phase, certain plans, prices or functionalities may be displayed for informational, commercial or validation purposes.
Schedy may modify plans, limits, prices, conditions or functionalities before the definitive commercial launch.
If online payments, recurring contracting or billing are enabled in the future, the user will be informed in advance about applicable conditions, taxes, renewals, cancellations and payment methods.
13. Intellectual property
Schedy, its brand, design, software, interfaces, code, texts, structure, documentation and graphic elements belong to its owner or its licensors.
The user receives only a limited, revocable, non-exclusive and non-transferable right to use Schedy in accordance with these Terms.
14. Third-party services
Schedy may use external providers for hosting, infrastructure, email, analytics, payments, support, automation or other services necessary to operate the platform.
Schedy will not be liable for interruptions, changes or incidents attributable solely to external providers, although it will endeavour to take reasonable measures to reduce their impact.
15. Suspension or cancellation of access
Schedy may suspend or cancel a user's access when:
- They breach these Terms.
- They use the service abusively, fraudulently or unlawfully.
- They enter false or unauthorised information.
- They compromise the security, stability or reputation of the service.
- It is necessary for legal, technical or product reasons.
The user may request termination or removal of their access by writing to info@schedyapp.com.
16. Limitation of liability
To the maximum extent permitted by law, Schedy will not be liable for indirect damages, loss of business, loss of revenue, loss of data, loss of opportunities, claims by end customers, or losses arising from the use, inability to use, interruption or modification of the service during the testing phase.
Nothing in these Terms shall limit liability that cannot be excluded by law, including liability for wilful misconduct, gross negligence, or violation of rights deemed non-waivable under applicable law.
17. Changes to these Terms
Schedy may update these Terms to adapt them to legal, technical, commercial or functional changes.
When changes are material, reasonable efforts will be made to inform users. Continued use of the service after publication of changes will imply acceptance of the updated version.
18. Governing law
These Terms are governed by applicable Spanish and European Union law.
In the event of a dispute, the parties shall submit to the courts and tribunals applicable under prevailing law, without prejudice to the rights that may apply to consumers or users where applicable.
19. Contact
For inquiries about these Terms: info@schedyapp.com